Voice Tech Becoming Indispensable to Healthcare - RTInsights

As we navigate the post-pandemic world (and grapple with Covid's continual resurgence), voice technology supported by AI will be healthcare's next big tool. Artificial intelligence rocketed up the hype cycle during the pandemic, but no ascension is more fascinating than voice technology. With use cases in multiple industries, including the one on everyone's mind--healthcare, voice tech investments, and deployment will only increase as we navigate a post-Covid world. Voice tech has multiple use case potentials even outside the common customer service applications. Researchers at Carnegie Mellon, for example, pioneered voice tech to identify potential Covid infections from the sound of someone's voice and breathing patterns.