Jewelers Mutual Teams with H2O.ai to Drive AI Innovation in the Jewelry Insurance Business

AI and Machines Learning Innovations from H2O.ai Drive Personalized and Better Experiences for Jewelers and Consumers H2O.ai, the open source leader in artificial intelligence (AI) and machine learning (ML), announced Jewelers Mutual, one of the United States' and Canada's most established and trusted providers of affordable and comprehensive insurance for jewelers and consumers, has chosen its award winning AI platforms to provide AI and machine learning capabilities to better serve its customers. As a leader in driving customer-focused innovation and providing the latest technology to a long-standing industry, Jewelers Mutual is using H2O-3 open source and H2O Driverless AI to deliver exceptional customer experiences, prevent losses, and provide better protection and policies for both jewelers and customers. "We have been in the jewelry insurance business for over 100 years, and our leadership team has been looking to raise the bar for technology-driven innovation in the industry. After two years of experimentation with AI and machine learning, we came to place a high value on model transparency and explainability. Our business end-users demanded it. The initial AI platform we used was lacking in this area so we began searching for a new platform," said Andrew Langsner, Senior Manager, Embedded Analytics at Jewelers Mutual.