AI is already building a more resilient post-pandemic world - Watson Blog

For some organizations, AI tools may have been perceived as "nice-to-have" technologies prior to 2020. In a 2019 IBM/Morning Consult survey of businesses, 22% of respondents worldwide reported they are not currently using or exploring the use of AI. But in a future characterized by uncertainty, only organizations that embrace the most advanced AI tools will be able to weather future storms. The COVID-19 pandemic remains an immediate threat, but all kinds of organizations are looking ahead to build resilient systems that can better withstand future pandemics, as well as natural disasters, cyberthreats, and other destabilizing scenarios. The current crisis is an opportunity to examine the performance of the technological systems that we use to manage the various aspects of human existence.