SAPVoice: Artificial Intelligence Moves Into Every Workplace: How HR Needs To Respond

Chat bots, robots, virtual assistants and other devices powered by business algorithms are rapidly joining the ranks of workers in every industry and profession. But instead of fearing artificial intelligence (AI) and resultant job losses, it's up to human resource (HR) professionals to cultivate these innovations for the opportunities they bring to people and the company. That way, AI will be a good thing for humanity and not the worst thing to ever happen to humanity." AI and machine learning have potential to address recruiting bias across the job posting, application and screening processes, but only if there are diverse teams of programmers writing the code behind solutions, and HR continuously audits collected data to ensure diversity.