Health technology to address patient 'no shows'

The Sibyl technology comes from the developers of macro-eyes, which is a machine learning company centered on personalizing patient care. The new technology allows care practices to manage the points in the day when patients do not turn up for appointments. In the U.S., for example, it has been estimated that patients not turning up for medical appointments accounts for some 15 percent of all appointments made, although for'worst case' situations'no shows' can account for up to 40 percent of the day's bookings. Costing medical centers money According to Benjamin Fels, CEO of macro-eyes, in a message sent to Digital Journal: "No-Shows and lack of optimization in scheduling costs healthcare providers billions, hits morale, strains operations and has implications on care that can cost lives." This was the reason why his company developed Sibyl, aiming to solve the appointments gap problem with machine learning.