Why ethics is essential in the creation of artificial intelligence

Artificial intelligence (AI) has long been a feature of modern technology and is becoming increasingly common in workplace technologies. According to ManageEngine's recent 2021 Digital Readiness Survey, more than 86% of organisations in Australia and New Zealand reported increasing their use of AI even as recently as two years ago. But despite an increased uptake across organisations in the A/NZ region, only 25% said their confidence in the technology had significantly increased. One possible reason for the lack of overall confidence in AI is the potential for unethical biases to work their way into developing AI technologies. While it may be true that nobody sets out to build an unethical AI model, it may only take a few cases for disproportionate or accidental weighting to be applied to certain data types over others, creating unintentional biases.