OMB guidance: Robotic process automation key in encouraging 'high-value activities' - FedScoop

The White House Office of Management and Budget is promoting robotic process automation (RPA) as a technology that can help agencies minimize the time employees spend doing low-value, repetitive work. In a memorandum on "shifting from low-value to high-value work" released Monday, Director Mick Mulvaney delivers three directives to executive agencies. "Each year, Federal employees devote tens of thousands of hours to low-value compliance activities from rules and requirements that have built up over decades," the memo reads. In fact, shifting from low-value to high-value work is Cross-Agency Priority (CAP) goal number six. Per the recent memorandum, to operationalize this goal, agencies must designate a point of contact to coordinate "burden-reduction initiatives" and provide semi-annual updates on progress.