Most iPhone X owners weren't satisfied with this one feature

For years Apple has responded to complaints about the functionality of Siri and as more virtual assistants have popped up from their rivals, users continue to grumble about the things it cannot do. That was one of the biggest takeaways from a study of iPhone X users conducted by Creative Strategies, Inc. Ben Bajarin, principal analyst and the head of primary research, said in the report that iPhone X owners gave the product "an overall 97% customer satisfaction. While that number is impressive, what really stands out when you do customer satisfaction studies is the percentage who say they are very satisfied with the product," Bajarin wrote. In terms of the survey respondents who met that "very satisfied" mark, the report found it to be about 85% of iPhone X owners. SEE: IT leader's guide to the future of artificial intelligence (Tech Pro Research) But when the report authors broke it down by specific features, Siri stood out as one of the only things users were not happy with.