Creating a Computer Voice That People Like - NYTimes.com

When computers speak, how human should they sound? This was a question that a team of six IBM linguists, engineers and marketers faced in 2009, when they began designing a function that turned text into speech for Watson, the company's "Jeopardy!"-playing Eighteen months later, a carefully crafted voice -- sounding not quite human but also not quite like HAL 9000 from the movie "2001: A Space Odyssey" -- expressed Watson's synthetic character in a highly publicized match in which the program defeated two of the best human "Jeopardy!" The challenge of creating a computer "personality" is now one that a growing number of software designers are grappling with as computers become portable and users with busy hands and eyes increasingly use voice interaction. Machines are listening, understanding and speaking, and not just computers and smartphones.