A.I. amplifies 'help speech' to fight hate speech online - Futurity

You are free to share this article under the Attribution 4.0 International license. A new system leverages artificial intelligence to rapidly analyze hundreds of thousands of comments on social media and identify the fraction that defend or sympathize with disenfranchised minorities such as the Rohingya community. The Rohingyas began fleeing Myanamar in 2017 to avoid ethnic cleansing. Human social media moderators, who couldn't possibly manually sift through so many comments, would then have the option to highlight this "help speech" in comment sections. "Even if there's lots of hateful content, we can still find positive comments," says Ashiqur R. KhudaBukhsh, a postdoctoral researcher in the Language Technologies Institute (LTI) at Carnegie Mellon University who conducted the research with alumnus Shriphani Palakodety.