4 ways AI is changing telco - KDR Recruitment

Artificial Intelligence is having a major impact on many businesses as many companies are now integrating AI into their strategies. And the telco industry is no different. AI can prove to have many benefits to telco companies from saving time and money to helping the customer have a seamless experience. On the face of it the AI is used to help create a complete picture of any customer, but with the help of big data it is doing so much more. Every interaction a customer has with a telco brand big data is being collected on them, from the deals and packages they choose to complaints and more.