How to Avoid RPA's Disadvantages, According to Gartner

Total annual RPA revenue is expected to reach $1.3 billion in 2020, up from $98 million in 2015. Robotic process automation (RPA) is everywhere. Businesses are talking about it, analysts are writing about it; RPA has appeared in articles in Forbes and McKinley and The Wall Street Journal. You can hardly mention digital transformation without hearing about RPA. But are there risks with using RPA?