AI: 3 Ways to Unlock Trust in Tech & Why Diversity is the Key

Many products or solutions have some inherent unconscious bias coded into them. A bias that exists in the analogue world that is transferred into the digital world. The potential for that can be seen in earlier manifestations of digital personal assistants. One obvious question is: 'why are so many digital assistants presented as female?' Is it because the assumptions that society has around clerical workers is that they are white, middle class, and female?