Using Artificial Intelligence in Applications - DZone AI

Before we understand how artificial intelligence can be beneficial for businesses, let's consider the very definition of AI, the various ways it has manifested in recent times, and how it is creating a major impact in customer service. Artificial intelligence in the mobile app world is the hottest topic this year. To put it in simple words, artificial intelligence (AI) is a part of computer science wherein computers are developed to perform intelligent tasks or solve problems that are otherwise done by humans. The term "artificial intelligence" is said to have been coined by Stanford researcher John McCarthy in 1956. We see that AI is currently being developed by many top companies like Watson by IBM, Apple's Siri, Amazon's Alexa, Google's Home, Microsoft's Cortana, and so on.