Op-Ed: How artificial intelligence is spearheading unprecedented change in Africa - CNBC Africa

Digital transformation is the adoption of advanced technologies and the rise of innovations as companies and individuals reorganise to be mobile- and digital-first, multimodal, and intelligence-driven. It is a catalyst for engendering agility, and has become crucial for organisations to stay competitive, achieve successes, and even survive. A key enabler of this is artificial intelligence,which has been dubbed a'great transformer'. Artificial intelligence (AI) refers to systems that change their behaviours without being explicitly programmed to do so – simply put, they learn. These systems use things like aggregated data, usage analysis, pattern recognition, and predictive analytics to deliver intuitive insights or make choices, improving efficiency and even shifting business models across all sectors.