50% of the business in India to implement RPA by 2024

According to a new IDC study commissioned by Automation Anywhere, a global leader in RPA, nearly half of all businesses in India will implement robotic process automation (RPA) by 2024. Triggered by COVID-19, the study further anticipates that RPA adoption rates will increase by 57% next year. The IDC study, which surveyed technology executives across India, combined with Automation Anywhere's survey of more than 1,600 customers in multiple industries, revealed that the pandemic spurred a recalibration of business plans accelerating digital transformation – and RPA adoption. The report, Building Business Resiliency: Automation the Path to the Future Enterprise, identified four key pillars essential for an automation journey that include business resiliency, democratization with automation, efficiency and scalability – and trust as businesses move to a new normal. Milan Sheth, Executive Vice President, IMEA, Automation Anywhere, said: "The pandemic is a stark reminder of the critical importance of being prepared for any future calamity or uncertainty. Automation is at the core of any business transformation strategy -- and two out of every three customers today are starting that journey in the cloud. Cloud RPA is the future, enabling remote work, reducing the burden on IT resources, and lowering infrastructure costs."