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The tech worker is on the front lines of a major breakthrough in work productivity and business performance: artificial intelligence (AI). The role of AI in the future of almost every industry is practically a given. Business and technology analysts the world over have agreed that AI will have an impact across all industries. For the IT profession, the future could involve being called upon to work with AI, develop AI solutions, and potentially help their customers strike the perfect balance between technology and humanity. Almost every new technology arrives with a fan base claiming it will revolutionise life on Earth.