How AI is helping employers with hiring

This is the first in a three-part series. In the already fast-changing world of HR, the ongoing COVID-19 pandemic is creating unimagined twists and turns as 2020 progresses, leading to unprecedented attention on HR technology to help employers manage these new challenges. No emerging technology arguably has had more impact on the evolution and refinement of the pandemic workplace than artificial intelligence--which is expected to continue in the months and years ahead. One HR area that has benefited the most from AI-based solutions is workforce management, mainly in recruiting for employers whose business sectors continued to thrive, or in managing challenges such as furloughs and layoffs for the sectors hit hardest by COVID-19. According to Greg Moran, CEO at OutMatch, a SaaS-based talent intelligence platform, the movement toward HR digitization, with the use of AI and machine learning, was already well underway at the start of the year.