Why HR should let bots handle the 'boring' stuff

Love it or hate it, technology is well and truly embedded into our lives. Investing in new tech isn't an option anymore, it's a necessity – especially when it comes to the workforce. A recent report from Brandon Hall Group found that 41% of employers want a better system of reporting on HR data, whilst 45% want to be able to alleviate the burden of manual tasks from HR's shoulders. With that in mind – it's time for practitioners to start embracing these digital changes, rather than shying away from them in abject fear. We spoke to Robert Childs, EVP HR Advisory Services & Capabilities at American Express, who revealed what new tools he'll be focusing on in 2019.