Bots and AI will drive a second wave of fragmentation and disruption

Chat applications are becoming a mainstream trend and our preferred way of interacting with colleagues, friends and family. From the early days of SMS to the favorite snaps of our children, real-time online conversations are everywhere and here to stay. The acquisition of WhatAapp by Facebook in 2014 for a hefty $22 Billion price tag made it clear and promising as TechCrunch noticed it one year later. But although TechCrunch saw messaging apps as the future of mobile portal, they remained more or less next to the Internet, without a direct impact, except their increasing audience. The recent surge of interest in Bots and AI is changing the game and we'll be witnessing the second major fragmentation of the Internet.