Only machines do the talking at Federal Bank hiring process now

MUMBAI: Federal Bank is transforming its traditional HR practices by shifting almost the entire hiring process to a tool driven on artificial intelligence-arguably a first in the domestic banking space. FedRecruit, the new HR tool of the Kochi-based private sector lender, employs technology to drive the HR function to the fullest, under which the only human intervention of its multistage hiring process is the final round where top HR executives meet up with the new recruits. Federal Bank is arguably the first in the domestic banking space to almost fully switch to technology for hiring as its large peers like HDFC Bank, which uses a lot of tech for banking, employs AI only at the primary screening level. FedRecruit relies on a series of connected events or data points and goes beyond the conventional one-sided resume to construct a 360-degree narrative of the candidate. These data points are gathered through multiple stages--robotic interviews, psychometric and game-based assessments processes etc., Federal Bank HR chief Ajith Kumar KK told PTI.