Council Post: 10 Ways AI Is Transforming The Restaurant Industry

Artificial intelligence (AI) has paved the way for new, successful routes for many industries, including quick service restaurants (QSRs), to flourish. A Forrester survey reported that 69% of companies said they reduced operating costs with chatbots and automation using AI. A QSR is often defined as a fast-food or minimal table service restaurant, with limited menus, quick service, drive-throughs and tablets for ordering your food. Whether you're on the sales team at a QSR or just hungry for some burgers and fries, from the workforce to consumers, we've all used them. From improving customer experience to managing procurement expenditure and the supply chain, AI helps the restaurant industry improve its functions in multiple ways.