Sponsored post: Automation and AI are changing business: Will you iterate or innovate?

If 2020 was the year that forced the acceleration of digital transformation, this year will be the year that tests which companies can reimagine the new rules of business and find opportunities to innovate. Atop the list of technologies driving this change are artificial intelligence (AI) and automation, which together enable companies to accelerate productivity and augment customer and employee experiences. While most get that AI and automation are keys to future scale and optimization, many don't realize the potential to reimagine the future of work and business through operational and business model innovation. While some companies are using technology to incrementally make existing systems and processes more efficient, others are finding ways to introduce entirely new customer and employee experiences that unlock new business value. With this vision, businesses can alter their trajectory and explore the art of the possible.