Council Post: The Next Revolution In Tech: What To Know Before Implementing Conversational AI

Ankush Sabharwal, Founder & CEO of CoRover.ai, a human-centric conversational AI platform being used by 1 Billion users. Conversational AI chatbots are revolutionizing the way businesses interact with their customers. These AI-powered chatbots can understand and respond to customer queries in a natural and human-like manner, making the customer experience more efficient and personalized. Conversational AI started with click-based UI. From there it went to keyword-based search to AI/NLU-based intent classification and entry extractions, and now it has reached deep learning/NLG-based LLM/generative AI, which is the reason conversational AI is producing headlines today.