The Human Side of Implementing Artificial Intelligence

For buyers of AI technology, the two largest gaps in expectations vs. reality are the current capability of A.I. and what implementation of these tools actually looks like. Artificial intelligence is facing a PR problem today. Ironically, many of the people building AI software can take a bit of blame for it. As a business building a new category of software, it's difficult to strike the balance between exciting people about your solution and over-hyping the possibilities, and there are still a lot of misconceptions about both the technology and the human impact of deploying A.I. within companies. Our company, Talla, has spoken with thousands of executives in the last couple years and now I want to set the record straight regarding the state of the ecosystem and what adopting A.I. means for your organization. The two largest mismatches in expectation vs. reality for buyers are: How much can A.I. agents really help you and your people?