How to Digitally Transform Into an Intelligent Workplace

Having already invested in building an engaging digital workplace to drive employee productivity, many firms are looking closely at simple AI technology to heighten this experience even further. From voice-activated search becoming the norm, to IoT devices making the leap from home to the office and the increasing use of AI and robotic process automation, the digital workplace landscape is changing into the intelligent workplace and it's all about flexibility and integration here on out. By 2020, Gartner predicts over 50% of medium to large enterprises will have deployed product chatbots. Further, IDC forecasts global spending on cognitive and AI systems will grow to $19.1 billion this year, and grow to $52.2 billion by the end of 2021. Adding an AI layer to the digital workplace to spur intelligent transformation is expected to be one of the early areas of investment in the enterprise as companies push to use technology to further push worker productivity.