10 Questions & Answers about Chatbots

In the last couple of years, we have heard a lot about chatbots. They are being adopted rapidly by businesses in many industries including banking, entertainment, finance, healthcare and media, to name a few. A study by Business Insider shows 80% of the businesses want chatbots by 2020. This blog aims to answer some common questions about chatbots. A chatbot is a computer program that mimics conversation with people, using artificial intelligence (AI), and are revolutionizing the way we interact with the internet.