Human Capital Management Technology May Be 'Demo Candy' - InformationWeek

AI is finding its way to more places in organizations, including human resources. Human capital management providers are building AI into their solutions, but depending on the details, it may be wiser to build your own application than buy something off-the-shelf. Earlier this year, Gartner issued a research note exploring AI use cases in human capital management (HCM). Its author, VP Analyst Helen Poitevin, concluded that many of these applications were still in the "demo candy" stage, mainly to demonstrate product roadmaps. In other words, AI-related expectations are outpacing reality.