AI is having a big impact, but not how you think

Artificial intelligence has grabbed headlines for the past few years, but too often the press oversells the risks and rewards of AI. We read about AI's inevitable bias, and its deadly use in war. Of course, we also read the positive, like a Google computer beating the world's best Go players. But these stories fail to accurately reflect the best uses of AI today. I wrote years ago that IBM needed to stop pitching its Watson as a miracle cure for most everything, and instead position it for more pedestrian tasks. In like manner, we'd do better to celebrate AI adoption in small steps that add up to major savings--like food and waste and other sectors.