Putting humans at the heart of the public sector robot revolution

Much has been made of the so-called'robot revolution' with Artificial Intelligence (AI) technologies forecast to transform many industries beyond all recognition. Once the stuff of science fiction movies, these emerging trends are fast becoming serious discussion points for organisations seeking to save time and money through automated processes and data crunching. For the UK public sector, tasked with protecting critical services on limited budgets whilst delivering value for money to taxpayers, such initiatives appear to be an obvious benefit. This week for the first time we have heard a prediction around what a truly digital public sector might look like. A new research paper from the Reform think tank has predicted that around 250,000 public sector jobs could be taken by robots in the next 15 years.