Tata-backed start-up plans new AI services

Niki.ai, a Ratan Tata-backed artificial intelligence start-up, has lined up 10 new services including in banking, insurance, stockbroking, healthcare and e-tailing to get ahead of its Indian competitors like Arya.ai and Snapshopr, Nitin Babel, director and co-founder said. "We are already providing 15 services for sectors such as aviation, entertainment and ride industry," Mr. Babel said in an interview. "The 10 new services will be rolled out during next year." Its product, named Niki, is a bot that lets users order anything through a chat interface. The start-up leverages natural language processing and machine learning technologies to converse with customers over a chat interface and places their orders.