Taking The Magic Out Of AI

"One of the things I get very concerned about is that, for so long, AI has been such a mystery. And in that blanket of mysteriousness, it's been built up as something magical. So much so that for the first number of years in this role, customers were coming to Cloud excited about AI as a technology, but not yet as a means to solve tactical business problems, as if any use of AI might be a magic wand," says Tracy Pizzo Frey, Senior Director, Outbound Product Management, Engagements & Responsible AI for Cloud AI & Industry Solutions at Google. The reality is, of course, very different. AI technology is not magic at all.