Experts Worry as Facial Recognition Comes to Airports and Cruises

You may not have to fumble with your cellphone in the boarding area very much longer. As the travel industry embraces facial recognition technology, phones are beginning to go the way of paper tickets at airports, cruise terminals and theme parks, making checking in more convenient, but raising privacy and security concerns, too. "Before Covid it felt like a future thing," said Hicham Jaddoud, a professor of hospitality and tourism at the University of Southern California, describing the way contactless transactions have become common since the pandemic. That includes facial recognition, which is "now making its way into daily operations" in the travel industry, Dr. Jaddoud said. Facial recognition systems are already being expanded at some airports.