5 hurdles to AI value -- and how to overcome them

The vast potential AI holds for businesses worldwide is of little doubt. But flawed strategy, poor approaches to process change, expertise shortfalls and a general lack of technical understanding prevent many enterprises from deriving value from artificial intelligence. Among the 90 percent of companies that have invested in AI fewer than two out of five say they've made any business gains, according to "Winning With AI: Pioneers Combine Strategy, Organizational Behavior and Technology," a survey of 2,500 business executives conducted by MIT Sloan Management Review and Boston Consulting Group (BCG). AI includes associated technologies such as machine learning (ML) and natural language processing (NLP), both of which aim to ape human thought. Get the insights by signing up for our newsletters.