Training the next generation of AI-driven chatbots - Enterprise IT Watch Blog

Training is the foundation of data-driven smarts. The conversational intelligence of virtual digital assistants--aka chatbots--depends on the extent to which their statistical algorithms have been trained with the most relevant, high-quality data for the task at hand. Without frequent retraining on fresh data, even the most expertly scripted chatbot will behave like a clueless dummy. Fortunately for chatbot developers, training resources are amply available for building and tuning the smarts of your AI-driven digital assistants 24 7. If you're building these bots into your mobile, social, e-commerce, Internet of Things, and other apps, here are the training options you should explore: Of course, composing chatbots is as much of a conversational art--akin to screenwriting or ventriloquism--as it is a data science. To do it well, developers need to ensure that all this technical wizardry is concealed by a seemingly simple, natural, friendly, fun, and useful interface.