Cloud Intelligence/AIOps – Infusing AI into Cloud Computing Systems - Microsoft Research

When legendary computer scientist Jim Gray accepted the Turing Award in 1999, he laid out a dozen long-range information technology research goals. One of those goals called for the creation of trouble-free server systems or, in Gray's words, to "build a system used by millions of people each day and yet administered and managed by a single part-time person." Gray envisioned a self-organizing "server in the sky" that would store massive amounts of data, and refresh or download data as needed. Today, with the emergence and rapid advancement of artificial intelligence (AI), machine learning (ML) and cloud computing, and Microsoft's development of Cloud Intelligence/AIOps, we are closer than we have ever been to realizing that vision--and moving beyond it. Over the past fifteen years, the most significant paradigm shift in the computing industry has been the migration to cloud computing, which has created unprecedented digital transformation opportunities and benefits for business, society, and human life.