Knowlarity Buys Sunoray for AI, SMB Customers

The terms of the deal were not disclosed. The deal gives Knowlarity access to the Mumbai-based company's artificial intelligence and machine learning products. It also expands the Singapore-based cloud telephony service provider customer base, adding Sunoray's small and medium customers. "An AI revolution is underway right now, but I believe it needs to be complemented with a design revolution," said Jim Guszcza, chief data scientist at Deloitte Consulting LLP, as quoted in a Wall Street Journal piece. "We don't want to ascribe to AI algorithms more intelligence than is really there. They may be smarter than humans at certain tasks, but more generally we need to make sure algorithms are designed to help us, not do an end run around our common sense."