TCS Recognized as a Leader in Multi-Process HRO by Everest Group

Tata Consultancy Services' Capability Across Consulting, Technology, and Services, MFDMTM, and Investment in Next-Gen Technologies, Cited as Key Strengths Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in the Everest Group PEAK Matrix for Multi-Process Human Resources Outsourcing (MPHRO) Services. Additionally, it was named a Star Performer for having top quartile year-on-year improvement in its scores. The report highlights TCS' Machine First Delivery Model (MFDM) that leverages digital technologies such as automation, analytics and cloud to drive digital transformation and help customers achieve their business outcomes. It says that TCS' capability across consulting, technology, and services, serves as one of its key strengths and has enabled it to win multiple deals. According to the report, the company has invested heavily in next-generation technologies and has successfully operationalized RPA, chatbots, and analytics in its HR services.