Swiss Re Pit Stop - Digital Catapult Centre
We consider Virtual Assistants (VAs) to be artificial conversational entities capable of engaging in human-like conversation, designed to convincingly simulate how a human would behave as a conversational partner. VAs are typically software incorporating natural-language processing, dialogue control and domain knowledge. They adapt according to the content and context of the dialogue. They can exhibit goal direction (i.e. For the sake of this Pit Stop, we consider VAs to primarily engage through speech-to-text (e.g. as a gateway to a visual experience) and speech-to-speech methods.
Dec-20-2016, 18:50:11 GMT