How Explainable AI (XAI) for Health Care Helps Build User Trust -- Even During Life-and-Death…

Picture this: You're using an AI model when it recommends a course of action that doesn't seem to make sense. However, because the model can't explain itself, you've got no insight into the reasoning behind the recommendation. Your only options are to trust it or not -- but without any context. It's a frustrating yet familiar experience for many who work with artificial intelligence (AI) systems, which in many cases function as so-called "black boxes" that sometimes can't even be explained by their own creators. For some applications, black box-style AI systems are completely suitable (or even preferred by those who would rather not explain their proprietary AI).