There's a Bot for That: How Bots Could Spell the End for Apps
As we approach what Recode calls "app fatigue," the tech community is focusing its attention and resources on bots -- and chatbots in particular. Chatbots afford a new path for reaching customers via simulated conversation, providing service and in some instances even curating and communicating news. In the near future, bots could well replace the core components of apps -- if not replace them entirely. Facebook, Apple, Microsoft and Google are jumping on the bots bandwagon. Given that these leaders have to date created (and dominated) the app ecosystem -- and are making rapid strides in artificial intelligence -- the recent emphasis on bots is in many ways a natural progression.
Jul-24-2016, 09:45:37 GMT