Nuance Communications : Using 'subscriber intelligence' and 'AI' to boost operator revenues 4-Traders

THE traditional telecoms industry is going through massive disruption. Traditional revenue streams for communication service providers (CSPs) are on a decline, while stagnant regulations threaten market nimbleness. To make matters worse, global digital platforms - including Facebook, Google, Apple, and Amazon - are entering the core telecommunication market with innovative business models and technologies, leaving many CSPs to wonder if they can keep up or if they will be displaced. Digital natives are monetizing consumers' data and selling advertising space in order to provide services to users that are generally free. It is very difficult to compete with free, but it is possible to remain competitive despite this challenge.