Types of chatbots and their applications - Engati Blog

Chatbots are to be seen everywhere today, across many variants of businesses and enterprises. But have you ever noticed that no two chatbots are the same? Their purpose, functions, dialogue flow, the tasks they take care of, are all completely different! Because different business types have different requirements and needs that the chatbot has to fulfil. Nevertheless, if you think all chatbots are created equally, you're unfortunately mistaken!