How government uses AI -- GCN

The top public-sector use cases for artificial intelligence (AI) are quality control, workforce management and cybersecurity, according to a recent survey. Quality control issues such as detecting defects and finding errors in software code topped the list of AI uses with nearly half -- 47% of survey respondents -- citing it, according to "Government executives on AI: Surveying how the public sector is approaching an AI-enabled future," a report released by Deloitte Consulting last month. Workforce management tasks, such as recruiting and training, and cybersecurity tied for second place with 38% of respondents citing them. Rounding out the top three was another tie: Thirty-five percent said IT automation and predictive analytics were their main uses for AI. Although public-sector organizations are largely enthusiastic about using AI, agencies are feeling the growing pains that come with the maturation of any technology.