3 key tech trends to watch - Banking Exchange

In 2018, banks already active in these areas will look to make the most of the major investments they've made in these technologies, while others will take their first steps in exploring them. There's little doubt that AI will be a disruptive force. Banks' wealth of data will allow them to train and continuously improve machine learning and natural language processing systems. This will give them powerful tools to automate critical tasks and deliver granular customer insights. Until now, the bulk of the action concerning AI initiatives has been concentrated among the biggest financial institutions.