Artificial Intelligence, IoT, Big Data driving a new transition wave: Accenture's Bhaskar Ghosh

When businesses develop technology with a human-centric approach, they are transforming their relationship with the customer from being a provider to a partner, significantly changing the business dynamics and re-setting customer expectations. The outcome is that AI is poised to enable enterprises to improve the customer's experience in every key interaction with the business, playing a variety of roles throughout the user experience. Advancements in the AI domain are creating new opportunities to make any interface simple and smart, thereby driving a faster pace of adoption and generating better outcomes for enterprises and people. 'Technology for People' shows the way to an exciting future where technology is designed by humans, for humans to create positive change, improve lives, and transform business and society.