Artificial Intelligence to make rideshare safer

Rideshare platform Ola, is using the power of artificial intelligence to help increase safety in the rideshare industry. The new safety-tech feature Guardian will be the first of its kind in New Zealand and is set to roll out in all its locations across the country early next year. The safety technology uses real-time trip information to detect irregular activity such as, a possible crash, an unusually long stop, or an unexpected deviation from the planned route. Ola's 24/7 Safety Response Team is alerted and they contact both riders and drivers to confirm they are safe and offer any assistance they might need. Because Guardian is an intelligent product built using machine learning, it is able to continuously improve its ability to predict risk signals as it keeps collecting data over time, says Ola.