Consumers Have Big Hopes For Artificial Intelligence

Consumers are rooting for AI, but many also see some potential pitfalls. Artificial intelligence is viewed as a way to solve issues ranging from those related to cybersecurity and privacy to global education, based on a study out today. The study is based on a survey of a nationally representative sample of 2,500 U.S. consumers and business decision makers aimed at exploring attitudes towards artificial intelligence conducted by PwC. Participants were screened for basic familiarity with AI. The majority (63%) of consumers say AI will help solve complex problems that plague modern societies and 59% say it will help people live more fulfilling lives.