SuperOps.ai, a next-gen MSP platform for IT services, raises $14M

#artificialintelligence 

Did you miss a session from the Future of Work Summit? PSA, for the uninitiated, is software that is typically used by professional services companies to help plan, manage, and measure their projects' performance through centralizing processes such as project management, time-tracking, invoicing, resource planning, business intelligence, and more -- while automating many of the manual work involved. RMM, meanwhile, is software that is typically installed locally by managed service providers (MSPs) and IT professionals so they can oversee systems and devices remotely. The problem that SuperOps.ai is ultimately trying to solve is that MSPs are facing growing complexities in demands from their customers, which is exacerbated by the multitude of different tools and platforms that they use and -- a problem that is impacting most industries -- a shortage of technical talent. Replacing a patchwork of PSA and RMM tools and plugins that were not designed with integration in mind, SuperOps.ai

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