Walmart's new robots are loved by staff--and ignored by customers

Walmart may be grabbing headlines for its embrace of cutting-edge technologies, but at the heart of those changes are companies like Bossa Nova. The San Francisco-based robotics firm created the robots now roaming the aisles in 50 Walmart locations around the US. Bossa Nova's robots are able to perform tasks such as identifying when items are out of stock, locating incorrect prices, and detecting wrong or missing labels. We spoke to Martin Hitch, chief business officer at Bossa Nova, about the technology behind the machines and how they are being received by shoppers and employees. This article is part of a weekly series paired with our newsletter Clocking In, which covers the impact of technology on the future of work.